Order Policy

 

At La Gioiello, we take great care to ensure that every piece reflects your refined taste and embodies elegance.
All our products are crafted upon request according to your selected size and specifications; therefore, items cannot be returned or exchanged once the order has been confirmed.

The tailoring process takes between 7 to 14 business days, not including shipping time.
In the unlikely event of a manufacturing defect, we kindly ask our valued clients to contact us immediately on the same day of receiving the item through our official Instagram or WhatsApp accounts to arrange for an immediate replacement or adjustment.

We place quality and excellence at the heart of our commitment and strive to make your            La Gioiello experience truly luxurious and exceptional, just as you deserve.